{"id":6003,"date":"2026-06-15T18:00:01","date_gmt":"2026-06-15T18:00:01","guid":{"rendered":"https:\/\/nyxpertisehse.com\/?page_id=6003"},"modified":"2026-06-15T18:00:02","modified_gmt":"2026-06-15T18:00:02","slug":"conditions-de-retour-nyxpertise-hse-llc-certification-maroc","status":"publish","type":"page","link":"https:\/\/nyxpertisehse.com\/?page_id=6003","title":{"rendered":"Conditions de retour \u2013 NYXPERTISE HSE (llc certification maroc )"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">\ud83d\udce6 Politique g\u00e9n\u00e9rale<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Chez <strong>NYXPERTISE HSE<\/strong>, nous nous engageons \u00e0 fournir des prestations et documents conformes aux normes de qualit\u00e9 et de certification. Toutefois, si un client souhaite exercer son droit de retour ou d\u2019annulation, les conditions suivantes s\u2019appliquent :<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">1. <strong>D\u00e9lai de retour<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les retours ou demandes d\u2019annulation sont accept\u00e9s dans un d\u00e9lai de <strong>14 jours calendaires<\/strong> \u00e0 compter de la date de r\u00e9ception du document ou du d\u00e9but de la formation.<\/li>\n\n\n\n<li>Pass\u00e9 ce d\u00e9lai, aucun retour ne pourra \u00eatre accept\u00e9.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">2. <strong>Documents et supports<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les documents physiques doivent \u00eatre retourn\u00e9s <strong>dans leur \u00e9tat d\u2019origine<\/strong>, non utilis\u00e9s, non endommag\u00e9s et accompagn\u00e9s de tous les supports annexes.<\/li>\n\n\n\n<li>Les documents num\u00e9riques (rapports, certificats, formations en ligne) ne sont pas remboursables une fois t\u00e9l\u00e9charg\u00e9s ou d\u00e9livr\u00e9s.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">3. <strong>Formations<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les formations pr\u00e9sentielles peuvent \u00eatre annul\u00e9es jusqu\u2019\u00e0 <strong>7 jours avant la date pr\u00e9vue<\/strong> avec remboursement int\u00e9gral.<\/li>\n\n\n\n<li>Toute annulation \u00e0 moins de 7 jours entra\u00eene des frais de 30 % du montant total.<\/li>\n\n\n\n<li>Les formations d\u00e9j\u00e0 entam\u00e9es ne peuvent \u00eatre rembours\u00e9es.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">4. <strong>Certifications<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Les prestations de certification peuvent \u00eatre annul\u00e9es avant le d\u00e9marrage de l\u2019audit avec remboursement int\u00e9gral.<\/li>\n\n\n\n<li>Une fois l\u2019audit commenc\u00e9, aucun remboursement n\u2019est possible.<\/li>\n\n\n\n<li>Les frais administratifs engag\u00e9s (dossier, pr\u00e9paration) restent dus.<\/li>\n<\/ul>\n\n\n\n<h3 class=\"wp-block-heading\">5. <strong>Proc\u00e9dure de retour<\/strong><\/h3>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le client doit contacter notre service client pour obtenir une autorisation de retour (RMA).<\/li>\n\n\n\n<li>Les frais de retour physique (documents imprim\u00e9s) sont \u00e0 la charge du client, sauf en cas d\u2019erreur de livraison ou produit d\u00e9fectueux.<\/li>\n\n\n\n<li>Les remboursements sont effectu\u00e9s dans un d\u00e9lai de <strong>7 jours ouvrables<\/strong> apr\u00e8s validation.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">\ud83d\udcde Service client<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Pour toute demande de retour ou information compl\u00e9mentaire, veuillez nous contacter :<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Adresse<\/strong> : 77 Rue Med Smiha, Etg 10, App 57, C\/O M&amp;T Office, Casablanca<\/li>\n\n\n\n<li><strong>T\u00e9l\u00e9phone<\/strong> : +212600604286<\/li>\n\n\n\n<li><strong>Email<\/strong> : hassani26.mohammed@gmail.com \/ mohammed.hassani@ll-c.fr<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>\ud83d\udce6 Politique g\u00e9n\u00e9rale Chez NYXPERTISE HSE, nous nous engageons \u00e0 fournir des prestations et documents conformes aux normes de qualit\u00e9 et de certification. Toutefois, si un client souhaite exercer son droit de retour ou d\u2019annulation, les conditions suivantes s\u2019appliquent : 1. D\u00e9lai de retour 2. Documents et supports 3. Formations 4. Certifications 5. Proc\u00e9dure de [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6003","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Conditions de retour \u2013 NYXPERTISE HSE (llc certification maroc ) - NYXPERTISE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/nyxpertisehse.com\/?page_id=6003\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Conditions de retour \u2013 NYXPERTISE HSE (llc certification maroc ) - NYXPERTISE\" \/>\n<meta property=\"og:description\" content=\"\ud83d\udce6 Politique g\u00e9n\u00e9rale Chez NYXPERTISE HSE, nous nous engageons \u00e0 fournir des prestations et documents conformes aux normes de qualit\u00e9 et de certification. Toutefois, si un client souhaite exercer son droit de retour ou d\u2019annulation, les conditions suivantes s\u2019appliquent : 1. D\u00e9lai de retour 2. Documents et supports 3. Formations 4. Certifications 5. 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